Terms & Conditions

TERMS & CONDITIONS


PRODUCTS DISCLAIMER
All Real Products may differ in Shape, Color, Size or any other characteristics from the Images Displayed on Anywhere on this website. As they are Naturally Available.

INFORMATION DISCLAIMER
All Information displayed may or may not posess completeness, users Should use their own good judgment in evaluating information received on lineor on this website.

THIS WEBSITE DISCLAIMER
StoneJwellery.com website is created, updated and maintained by Para Digital Technologies. All content on this site is the copyright of StoneJwellery Company.
The information contained in this Web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use www.stonejwellery.com does not represent or endorse the accuracy or reliability of any information, including content or advertisements (collectively, the "materials") contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service.
We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is," with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the reader.
In no event shall StoneJwellery or Para Digital Technologies be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials and the products. Users of this site must hereby acknowledge that any reliance upon any materials shall be at their sole risk.
The information presented here has been compiled from publicly aired and published sources. www.stonejwellery.com these sources and is in no way trying to infringe on the respective copyrights or businesses of these entities.
www.stonejwellery.com reserve the right, in their sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials. The information contained here in can be used for re-publishing and distribution only by taking written permission from www.stonejwellery.com or StoneJwellery Company.

GENERAL DISCLAIMER & LIMITATION OF LIABILITY
The StoneJwellery's site StoneJwellery.com contains facts, figures, opinions, views, statements, recommendations, references, of the editors of StoneJwellery.com, advertisers, third party information providers, organisations, and professionals of different fields. StoneJwellery.com or StoneJwellery Company. Does not represent or endorse the accuracy, completeness, reliability of any advice, opinion, statement, or any other information displayed, uploaded, distributed, linked through the website. The user acknowledges that any reliance upon any such opinion, advice, statement, or information shall be at the users risk.
StoneJwellery.com or StoneJwellery Company. Or any of parties providing the information to the system, makes no warranty or representation whatsoever regarding the web site or any content, advertising services or products provided through or in connection with the web site. StoneJwellery Company Expressly disclaims any and all warranties, express or implied, including any warranty as to the availability, accuracy, completeness or content of information, products or services which are part of the StoneJwellery Company website StoneJwellery.com. 
StoneJwellery.com or StoneJwellery Company also disclaims any or all warranties or fitness for a particular purpose, or merchantability or against infringement. In no event will StoneJwellery Company, its employees, agents, or contractors, be liable to you for any damages or losses, including without limitation indirect, consequential, special, incidental or punitive damages resulting from or caused by the StoneJwellery Company's website StoneJwellery.com, its contents or any errors or commissions in its contents, even if advised of the possibilities of such damages.
The linked sites are not under our control and StoneJwellery Company is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates of such sites. StoneJwellery Company is providing these links to the users only as a convenience and inclusion of any link does not imply endorsement by us of the site.
Also by proceeding to the information beyond this notice, each user will be assuming all the risks associated with the use of site, including risk of your computer, software or data being damaged by any virus that might be transmitted or activated via this site or your access to it.
If you do not accept these terms, you should exit this Website immediately.

DISCLAIMER FOR SOCIAL MEDIA(S), CHAT, MESSAGE BOARD, EMAIL
The StoneJwellery Company or site StoneJwellery.com does not represent or endorse the accuracy, completeness, reliability of any advice, opinion, statement, or any other information displayed, uploaded, distributed, through the websites features like Social Media(s) handles, message boards, chat and email. The user acknowledges that any reliance upon any such opinion, advice, statement, or information shall be at the users risk.
StoneJwellery Company Expressly disclaims any and all warranties, express or implied, including any warranty as to the availability, accuracy, completeness or content of information, products or services which are part of the StoneJwellery company's website features like Social Media(s) handles, message board, chat and email.
 

IF YOU DO NOT ACCEPT THESE TERMS, YOU SHOULD EXIT THIS SITE IMMEDIATELY.

 

PRIVACY POLICY


StoneJwellery Company is committed to safeguarding its users' privacy. We request all our users to read the following 'privacy policy' to understand how their personal & business information will be treated, as they make full use of our services to their benefit. This policy is applicable only to the entire network of marketplaces operated by StoneJwellery Company and not by any other company.

StoneJwellery Company collects information from its users when they register to gain access to our services or at other specific instances when they are requested to provide us with their personal & business information. During registration, we ask the users for their name, email address, business information and other personal details.

We also gather usage statistics such as pages viewed, number of unique visitors, browser software, screen resolution etc. for analysis that helps us provide you improved user experience and services. These Usage Stats are never Shared with any 3rd Party.

StoneJwellery Company's primary goal in collecting personal or public information is to provide the user with a customized experience on our network of sites. This includes personalization services, interactive communications and many other types of services, most of which are completely free.

As a general rule, StoneJwellery Company will not disclose or share any of the user's personally identifiable information except when StoneJwellery Company has the user's permission or under special circumstances, such as when StoneJwellery Company believes in good faith that the law requires it or as permitted in terms of this policy.

StoneJwellery Company may also disclose account information in special cases when StoneJwellery Company has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating StoneJwellery Company's Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other StoneJwellery Company network website users, or if StoneJwellery Company deems it necessary to maintain, service, and improve its products and services.

StoneJwellery Company may, from time to time, send its users emails regarding its products and services. In addition, StoneJwellery Company may occasionally send direct mails about products and services of third parties that it feels may be of interest to the user. Only StoneJwellery Company or its agents working under confidentiality agreements will send these direct mailings.

A user may edit his/her account information and profile by logging onto our website and/or by sending a request to info@StoneJwellery.com The requested changes may take upto 30 days to appear online because of verification process and server cache policies.

A user account can be deleted or deactivated, but doing so will result in the user not being able to access any members-only area of the network. Residual information will remain within our archive records.

As with all information, StoneJwellery Company will never sell any user's personal or business information until and unless it is permitted by the user. Any user statistics that we may provide to prospective advertisers or partners regarding product or service usage on StoneJwellery Company network is provided in an aggregate form only and does not include any personally identifiable information about any individual user.

StoneJwellery Company will never save or Store any Payment Method Details of any user.

We request our users to sign out of their StoneJwellery Company account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place. StoneJwellery Company takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while StoneJwellery Company strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to StoneJwellery Company and you do so at your own risk. Once StoneJwellery Company receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.
 

Policies may change from time to time so please check periodically.

REFUND POLICY

 

StoneJwellery Company's Return, Refund & Replacement policy

The main Aim of StoneJwellery Company is to offer Richer, Easier & complete customer Satisfaction while Shopping on our Site. For the mutual consented resolution of the situation, following terms are to be applied if you are not satisfied with the product you shopped from our Site www.StoneJwellery.com.
We 100% try that you never make use of this policy. Although, for theory purpose some points are to be discussed here:
You can contact us through mail, if you don’t like product which is sent by us. We will surely find solution for this. Products which are not as per your order then please let us know through, we are ready to help you.
StoneJwellery Company is dedicated towards our customers and offers you high quality products and service. In case if any mistake has been made by us, then we are always ready to help to solve that problems.
We always try to send your product with best condition, so that it is in Good Condition when it arrives you. But there are some possibilities of:
Damage during Transits.
Any Manufacturing Defect.
By mistaken wrong product is Delivered.

What happens if products received is in damaged condition or has a manufacturing defect or received a wrong item?

In case, you have received damaged or wrong product, then please feel free to contact us within 24 hours of your receipt of the product.
It is advisable to pack all material as well as items itself. We will provide you 100% assistance about how to replace that product as soon as possible.
Correct products will be reached at your place as soon without any extra cost.
In case, we are unable to deliver product according to your order then you can select another item. This item will reach at your place without any shipping charges. We will soon communicate with you about your product and see that you are happy with your exchange.
You will get fully refund you, if you don’t want to an alternate product.
Refund Process is initiated within 0-10 days, Once the Returned Product Reaches StoneJwellery Company Delhi Head Office(address in contact us page). Payment will Only be Through Remote Bank Account Transfer or Transaction Reversal Process.

Helpful guidelines regarding Returns

In case of any problem, please mail us first at info@StoneJwellery.com within 24 hours.
Don’t send back product without making call to us. Without any verification, do not send an item as you will not receive any kind of credit or no replacement will be given to you.
Please report all major as well as minor problems at same time when product is being delivered to you. Your return products will be examined by us properly and proper return will be given to you.
Send your items through registered airmail / courier, so that you will always get proof of delivery.
Customers are responsible for shipping charges for sending items back or receiving them from India.
Make sure that you return your products within 7 working days of confirmation in proper condition along with original packing. Include a copy of the invoice. Don’t use, wash, worn or changed product. Used Products Will NOT be Returned / Replaced / Refunded.
Products which are sent will be verified by us and proper step should be taken to stop such problems in Future.
It is your duty to send your product in safe manner as it is your responsibility. We cannot aid you if package doesnt get delivered to us due to any problem. You have to select proper courier agency and also sent all track details with your items. Keep all airway bills with yourself.
Make your product as defective returns and not for sale

What to do if you have complain / dissatisfaction regarding sizing and styling (all stitched items)

We always try to give satisfactorily result but we also expect that our customer should understand that they require some changes in their product for getting desired fit, pattern & look.
You can also use safer measurement options, if you don’t have facilities of local alterations. Our measurement options will help you in minimizing the chances of error.

If any error has been made from Our Side:

Free alterations & modifications will be done by us without to and fro shipping charges.
We can also send free replacement; in case we fail to repair it. We will bear Shipping charges in this case.
You can select another product, if we are unable to replace it.
For Replacing an item, you have to ship back an item and after making some correction, we will send it to you without charging any extra cost. We will bear Shipping charges in this case.

If any error made by your Side:

Free alterations & modifications will be done by us only
We are one who offers you free alteration at no cost. In some cases, if we are unable to get additional original fabric, then we might use matching color plain fabric for alteration.
Shipping charges will be payable by customers while in some cases, cost of replacement also will be charged.
We are under no responsibility to acknowledge any returns or provide any replacements or exchange or store credit in spite of the above or any other provision.
We have sole discretion in making decision regarding returns on case to case basis depending on the merit of the case.
Shipping charges will be payable by customers while in some cases, cost of replacement also will be charged.
We are under no responsibility to acknowledge any returns or provide any replacements or exchange or store credit in spite of the above or any other provision.
We have sole discretion in making decision regarding returns on case to case basis depending on the merit of the case.
Partial-Refunds
If you are ordering many products and we are unable to deliver one of them then we give you an option of select any alternative goods. If you don’t want to then you can promptly refunded against the non-delivered goods or services along with your shipping charges.
Credit Issuals
Your credit will be posted in your Account as described above.
Amount of refund can be specified in customer’s next credit card statement.

Points to be remembered while accepting parcel from courier

Please check quality and quantity of your products along with invoice before accepting your parcel, if it is damaged or tampered.
Refuse to accept delivery in case of any discrepancy or you can accept delivery only after putting appropriate comment on the proof of delivery.
You can also file complain at the local office of the courier agency so we can take proper step to pursue them.

Regarding Color & Description

Details such as weight, color, handwork details, size, etc. are mentioned according to approximate values.
We are trying our best in displaying an accurate color of actual product, but sometimes, due to minor variations have been seen due to nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography, etc.
Customers have to understand that minor variations can be seen on a screen of the computer in the actual color of the outfit received
According to StoneJwellery Company, it is believed that due to online order colors have slight changes as compared to actual outfits.

Policies may change from time to time so please check periodically.